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CareWinners is a digital caregiver marketplace that connects families with trusted, background-checked caregivers for non-medical services such as elderly care, childcare, companionship, and personal care.
CareWinners operates as a pure marketplace where care-seekers browse caregiver profiles, get matched via AI-powered algorithms, and book services directly through our mobile or web app. Caregivers set their availability, and families can securely schedule and pay for care.
CareWinners currently serves Virginia, with plans to expand the oprations soon.
You can create an account by signing up on our website or mobile app as either a care-seeker or caregiver. The process involves providing basic information and verifying your identity.
Yes, CareWinners offers both mobile and web applications for easy access to caregiver services anytime, anywhere.
All caregivers undergo an automated background check that screens for criminal history and verifies identity to ensure safety and trustworthiness.
No professional certifications are required for non-medical caregiving services like companionship, personal care, or childcare.CareWinners focuses on background checks to maintain safety.
CareWinners ensures safety through verified caregiver profiles, background checks, secure booking and payment systems, real-time GPS tracking, and in-app messaging for transparent communication.
CareWinners does not employ caregivers directly; therefore, insurance and bonding depend on individual caregivers or families. We recommend discussing insurance coverage directly with your caregiver.
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CareWinners primarily facilitates in-home care. For care in assisted living or other facilities, please confirm with individual caregivers if they offer such services.
No, CareWinners focuses on non-medical caregiving. For medical or nursing care, please consult licensed healthcare providers.
After creating an account, you can browse caregiver profiles or use our AI matching system to find suitable caregivers. Once matched, you can schedule and book services directly through the app.
After creating an account, you can browse caregiver profiles or use our AI matching system to find suitable caregivers. Once matched, you can schedule and book services directly through the app.
Payments are processed securely through the app using integrated payment solutions such as credit/debit cards.
A premium subscription plan is planned for the second year, offering benefits like priority booking and waived service fees on select transactions.
Cancellation and rescheduling policies are detailed in the app and may vary by caregiver. Generally, timely notice is required to avoid fees.
Our AI analyzes care-seeker needs, caregiver skills, availability, and preferences to recommend the best matches, improving efficiency and satisfaction.
Customer support is available via in-app messaging, email, or phone. Contact details are provided on the website and app.
Report any issues immediately through the app’s support feature or contact customer service for resolution.
CareWinners employs industry-standard encryption and data protection protocols to safeguard your personal and payment information.
Yes, real-time GPS tracking is available to monitor caregiver arrival and service duration for added transparency.
Yes, secure in-app messaging allows direct communication between caregivers and care-seekers.
The app includes scheduling tools and notifications to help manage appointments and remind users of upcoming care sessions.
AI matching systems, like the one used by CareWinners, are more effective than traditional methods
for several key reasons:
In summary, AI matching systems outperform traditional methods by leveraging advanced algorithms, real-time learning, and predictive analytics to deliver faster, fairer, and more personalized caregiver matches, while reducing operational costs and bias.